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          580+customer service staff, ready to serve you

          50+installation engineer

          Closely with BGT business, we build up a huge team installation engineer team, and train them to be profession. Our group will take advantage of our own development and integration ability, continue to upgrade in manufacturing industry, create intelligent OEM manufacturing, and provide related services to our customers.

           

          500+marketing service staff

          In BGT, we insist on the high-quality goods design one by one. Our customer managers using their professional knowledge and the whole cycle project operation to help customers. We help customer in the design, research, development, production, sales, services, cost accounting, operations management, and after-sales service…etc. Thereby, improving customer profitability, realizing the sustainable development of the business.

           

          Solution designing

          More comprehensive

          Product stability

          Guarantee

          Operation management guidance

          More professional

          Life cycle service

          More intimate

          150+ after-sales team

          As a company which integrates R&D,production,sales and service ,we lay emphasis on the communication with customers,Therefore, we build a after-sale service team with more than 100 people.On the one hand,we can solve the problems in time.On the other hand,we can accumulate the feedback and advice from customers to improve our service and the R&D of our products.

          • Introducing in the Internet of things to provide debuging ,test and technical support.
          • Full life cycle service, providing good after-sale service.

          150+Online reference team

          You can contact our online reference team anywhere in the world all year round.Full day service.

          +86-512-36610800   24/7 Full day service.

           

          50+Master instructor team

          We provide comprehensive and systematic training for the technician to provide better service of the customers’ projects.After training,the master will track the project and we will provide the follow-up technical support to ensure the smooth running of the project.

          • System training
          • Installation skills
          • Structure&principle
          • Troubleshooting
          • Maintenance
          • Equipment operation
          • Core components
          • Parts installation
          • Field operation
          • Production process
          • Material processing

          We have ystematic and standard process from delivery to service,which is secure and efficient.

          Clear technical division of labor, guaranteed professional technical support.

          We build a complete institutional system from the initial consultation ,design,on site visit to the stock up,delivery of products and after-sale complaints and feedback.Therefore,we can ensure the in-time and right transferring of information,as well as providing the most professional service and technical support.

           

          Four links to guarantee the safety and efficiency of the delivery of products.

          As an old saying goes,'The finest diamond must be cut.'We do our best in every detail ,especially in the delivery of equipment.

          Stock order checking

          The merchandiser check the sales contract with the customer to definite our work content.

          Quality inspection of equipment

          When the production system finishes production,the quality inspector will go over records of every item according to the detailed instruction to ensure the quality.

          Double check the packing list

          The merchandiser will double check the packing lists before delivery to avoid missing items.

          Scientific package and transportation

          We apply professional packing and module solution to guarantee that the equipment is safe and undamaged.

          Professional assembly ,debugging and testing to ensure the successful acceptance of equipment.

          Our assembly engineers will give guidance on the infrastructure building,equipment debugging and the pilot running of the whole production line.After all the index of relative items reach the design standards,the customer will sign and accept the project.

          Installation preparation phase

          Check the PO,inventory the needed parts ,scale height and size according to the design drawing.

          Equipment Installation phase

          Plan the Installation according to the blueprint and assembly the relevant associated equipment.

          Equipment pilot run phase

          Further check the equipment and do the debugging to ensure the equipment is in line.

          Equipment acceptance phase

          Main documents of design,including specification sheet and qualified certificate.

          Three Guarantees quality, protect your purchase quality

          The quality of 3 packets

          Our products can be repaired, exchanged and returned repaired if the product with quality problems.The warranty period is half a year.Party B should be responsible for the direct fee such as the cost of freight,parts and the expenses for business trips of the party A ’s technicians.Party A shall not bear any of the above costs and any indirect losses and expenses other than the price in this contract.Party B shall pay for the accommodation and meals of Party A’s technician when they do the assembly and debugging on site.

          1 year of warranty period

          The warranty period of our equipment is calculated on the day of commissioning and acceptance of the unit, and the user has a free one-year warranty according to the invoice and warranty certificate.Please refer to the specific implementation specification through BGT Installation Confirmation Certificate and BGT Users’ Information Card.

           

          Complete ,quick and convenient problem solving system

          During the operation of the project ,if any problems occur ,the customer can contact us for feedback.We shall evaluate the cause and give solution in 24 hours and solve the problem in 3 to 10 ten days.

          24hrs
          Finishing evaluation
          3-10days
          Solving problems

          We are constantly improving our global service network to make it convenient for the customers to get to us.

          Clear technical division of labor to guarantee professional technical support.

          We build a complete institutional system from the initial consultation ,design,on site visit to the stock up,delivery of products and after-sale complaints and feedback.Therefore,we can ensure the in-time and right transferring of information,as well as providing the most professional service and technical support.

          Company distribution

          Strong hardware as solid backing

          • Processing cases—high-end processing and manufacturing machine
            • 24,200 square meters of production base
            • Three modern production and assembly plants
            • More than 300 advanced CNC machine
          • Tooling capacity—focus on precision procedure and maintenance
            • Equipped with high precision tooling equipment,
              we do the tooling in a timely and quickly way.
            • A comprehensive manufacturing process from R&D to QC
              by standard operation and onsite improvement.
          • Workshop—Separate space and operation
            • CNC high speed and high precision machining center of production and R&D
            • Customized four-axis and five axis machining center with high speed and high precision
          • QC—casting high-end quality equipment with high-precision quality inspector
            • Jumpeer put precision components in to mass production
            • Provide accurate authentication of data for the precision and stability of equipment

          Inspection Room

          To provide better service and solve our customers’ problems in time,we established our own inspection room to give evaluation service,so that the efficiency of the tooling can be guaranteed and the maximum value can be achieved.

          Jumpeer Group

            SPM Focus on different process of non-standard automation equipment and development
            CNC Equipment
            Metal / Non-Metal, digital precision products processing


            Jumpeer Group will combine its R&D advantage and the capability of resource integration, build the OEM smart factory and provide relevant service to its customers to achieve even more in the manufacturing industry.

          JumpperLook forward to working with you

            We work very hard and sincerely look forward to
            working with your company Please email us.
          E-mail:
          四川麻将网络版

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